Measuring our Quality of Care
Ensuring that we provide quality care
across all services and from various perspectives
Patient Experience and Service Excellence Indicators 2025
97%
Patients reporting receiving clear instructions on how to care for themselves at home
97.5%
Patients who would recommend their doctor at BMC to family and friends
94.8%
Patients participated in the care partner program through selected activities
Belonging, Respect & wellbeing 2025
94%
Staff believes that quality & safety is a top priority at BMC
98%
Physicians are highly satisfied working at BMC
95%
Staff related well to BMC culture and values
Patient Safety Indicators 2025
100%
Timely reporting of critical laboratory test results
100%
Timely reporting of critical radiology test results
97%
Patients reporting actively participating in their treatment plans
*At Bellevue, we monitor fall events which are reported by staff. This rate represents the total number of patient falls over total number of inpatient admissions during 2024 compared to international rate of 2.5‰
0.62%
Rate of patient falls
Hospital Efficiency 2025
83%
Patients who wait less than 30 minutes to see their doctor
97%
Patients who schedule their clinic appointments within requested timeframe
100%
Sustainability measures to reserve water utilization
