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Visiting Hours
COVID-19

visitation guidelines

Bellevue Medical Center was the first hospital in Lebanon to adopt patient-directed visitation because we believe that having loved ones supporting our patients plays a significant role in their recovery.

However, in response to the COVID 19 pandemic, we have revised our visitation guidelines and are taking all necessary precautions, in line with the latest evidence-based guidelines, to maintain the health and safety of our patients, visitors, and employees.

We are continuously assessing the situation, the spread of the pandemic in our surrounding community, and revising our visitation policy to ensure it meets all safety requirements, while maintaining our commitment to person-centered care.

Entry to the hospital:

  • Upon entering the hospital, you will be screened at the screening station.
  • The screening process is important to ensure your safety and the safety of your loved ones.
  • Your temperature will be checked and you will be asked questions to gain information about your exposure to COVID 19.
  • You will be asked to perform hand hygiene using the hand sanitizer available at the desk.
  • Based on the result of the screening, and in case of COVID 19 related symptoms (fever, cough, shortness of breath, etc.), you will be asked not to visit the patient and advised to go to the ER for further assessment. You may connect with your beloved ones through virtual means (Face time, WhatsApp, etc.).
  • You are required to wear a mask throughout your entire stay in the hospital premises. Your cooperation is appreciated during this time of heightened concern.
  • If you are wearing a mask that is not appropriate (such as mask with a valve), you will be asked to remove it and will be provided with another mask. Masks with valves are not effective in preventing transmission and may put your safety and the safety of others at risk.

When to avoid visiting your beloved ones

For the safety of your beloved ones, even if you are the patient’s care partner, we would like to ask you not to visit if you:

  • Are at an increased risk of severe illness;
  • Are over the age of 70;
  • Have a low immunity;
  • Have tested positive for COVID-19, or are waiting for COVID-19 test results;
  • Have fever or respiratory symptoms, such as cough or difficulty breathing;
  • Have recently come in contact with someone with a suspected or confirmed case of COVID 19.

 

Updated visitation guidelines at Bellevue:

  • Inpatients (staying in the hospital overnight):

A patient may select one care partner to stay with him overnight or visitor to visit him during unit-specific visitation hours, as applicable.

The units with specific visitation hours are behavioral health unit, ICU, and NICU

Please refer to the table below for more details.

  • Care partners:
    • Bellevue Medical Center defines a care partner as a person selected by the patient who will accompany them throughout their hospital stay. A care partner supports the patient and participates in care planning. Care partners play an important role in providing emotional and moral support to the patient, along with assisting the patient during their hospital stay and after discharge. The level of involvement of the care partner in the patient’s care is decided on mutually by the patient and care partner.
    • The care partner needs to do PCR test (3 days before patient admission to the hospital) and the result should be negative.
    • Care partners are requested to remain in their loved one’s room as much as possible.

Exceptions will be considered for end of life patients. Exceptions shall be approved by the medical team, after conducting an assessment of the risks and benefits.

 

Inpatient Unit Visitation Guideline Additional considerations
Medical Surgical Unit · Patient is allowed to have one care partner throughout the entire hospital stay. PCR test at BMC is a must for patient and partner
Pediatric Unit / Maternity Unit · Patient is allowed to have only one care partner throughout the hospital stay.
Intensive Care Unit (ICU) · No visitation is allowed. No exceptions will be considered at this stage except for end of life patients, unless request is approved by the treating physician.
Neonatal intensive care unit (NICU) · Patient may be visited by one partner (mom or dad) based on appointment basis. PCR test at BMC is a must for care partner
Behavioral Health Unit · No visitation is allowed. Exceptions shall be considered in case one family member wants to visit the patient, after request is approved by the treating physician.
COVID 19 unit · No visitation is allowed. Exceptions will be considered for end of life patients. Exceptions shall be approved by the medical team, after conducting an assessment of the risks and benefits.
Operating and recovery rooms · No visitation is allowed. Exceptions will be considered for children; 1 care partner (mother or father) may enter the recovery room if PCR is negative and available.
Labor and delivery room (LDR) · Only one person is allowed to be present with the patient. PCR test at BMC is a must for patient and partner

 

  • Outpatient areas:
  • This includes the emergency department, outpatient clinics, radiology department, laboratory department, etc.
  • Patients are requested to come on their own; companion is asked to wait in car.
  • One person can accompany the dependent** patient.

 

  • Same-day procedures:
  • This includes same-day chemotherapy, one-day surgeries, dialysis, endoscopy, etc.
  • Patients are requested to come on their own; companion is asked to wait in car.
  • One person can accompany the dependent**
  • For colonoscopy and procedures requiring sedation, the RN/PSC contacts the companion once the procedure is done to escort the patient home.

Please note that:

  1. Dependent**: includes pediatric patients, elderly / geriatric patients, patients with special needs
  2. All PCR exams should be done at Bellevue with negative result.
  3. For long stay patients, PCR test shall be repeated for the patient and care partner after 15 days.

For further information or inquiries, please contact us on extension 7804. Our staff is always available to assist you.

Parking and valet services

Patients and visitors are provided with well-marked parking areas located conveniently near the hospital entrance.

Guideline for hand hygiene and infection control

Wash hands when visibly soiled, or use handrub.