Preparing for my Procedure
If you are undergoing surgery

read the below instructions

Please take the time to fully read the information below, as it will help you in planning for your surgery. We encourage you to share it with your family, significant others and/or other members vital to your care and recovery process.

During your last visit, your doctor should clearly explain your surgery/procedure, as well as any risks associated with it. It is important that you understand the procedure you are about to undergo and the associated risks before signing the “Consent for Treatment” form.

If you have not yet signed the “Consent for Treatment” form, or do not understand your surgery/procedure, please contact your doctor or the hospital as soon as possible.

The next step is to confirm your planned procedure.

In order to assist you in obtaining your insurance approval, please supply the admission office with the following documents at least five days prior to your scheduled surgery:

    • Personal ID (Accepted forms are ID, Civil ID and Passport)
    • Insurance Card
    • Admission/Procedure Request
    • Signed Consent Form for Procedure
    • Tests results & Radiologic Reports related to Your Case.

Alternatively, you may send your files and documents through WhatsApp to the following number +96171104000 or by e-mail:

Unless otherwise instructed, please present to the hospital at least 30 minutes prior to your planned procedure to ensure enough time for preparation.

If, for any reason, there is a delay in obtaining your insurance approval prior to your PAU appointment date, you have the option to settle a deposit amount of $150 in order to proceed with the PAU tests. The deposit may be refunded depending on insurance approval.


It is important that you understand the procedure you are about to undergo and the associated risks before signing the “Consent for Treatment” form

After completing your document submission, you can expect to receive a phone call from the Pre-Admission Unit (PAU) to arrange an appointment for your visit. Keep in mind that you should finalize all the preparations needed at least 24 hours prior to the operation.

Certain types of surgeries, such as operations that necessitate local anesthesia, do not require a PAU visit. Additionally, if you have had surgeries within the last two month, there is a possibility that a PAU visit may not be scheduled.

  • There is no need to fast before the PAU appointment. You may eat and take your medication as prescribed by your physician.
  • The visit could take up to two hours. Make sure to clear your schedule accordingly, in order to give our staff a sufficient amount of time to complete all the requirements.
  • Start by proceeding to the Admissions Office on the ground floor at least 45 minutes to one hour prior to your PAU appointment. Select button #1 [Pre-admission Procedure] on the ticketing machine and wait for an admissions officer to call on you to open a medical record.
  • Once you are done, proceed to the PAU located on level B1.
  • The PAU nurses will:
      • Review your past medical and surgical history. Make sure to inform them about the following:
          • Any medication you are taking, especially anti-platelets and anticoagulants such as Aspirin, Plavix and Insulin
          • Any food or medication allergies you may have
          • Any colds or fevers you may have experienced recently
      • Draw blood for lab work if needed.
  • To plan for your anesthesia, an anesthesiologist will assess your condition by:
      • Reviewing your past medical and surgical history.
      • Explaining in detail the type of anesthesia they plan to use and ask you to sign an informed anesthesia consent.
      • Requesting blood units or other blood products, if needed, in coordination with your surgeon and the blood bank.
  • Depending on your age, your medical history and the type of surgery you are expected to undergo, additional exams and consultations may be requested.
  • The PAU team will instruct you regarding dosage and intake of medication you are expected to take on the day of the surgery. They will also inform you about medication you are not allowed to take and how early you need to stop using medication such as anticoagulants, anti-platelets, insulin and blood pressure meds.
  • On the day of the surgery, please arrive to the hospital on time to avoid any delays.
  • In case of any changes in your health condition between your PAU visit and the day of your operation, or if you are unable to undergo the operation for any reason, please inform your doctor and the hospital as soon as possible.

If you are undergoing procedures that do not require a preadmission (PAU) visit such as the endoscopy or  coronography, please refer to your treating physician for preparation instructions.


My Rights and Responsibilities

Children and patients deemed incompetent to make medical decisions shall be represented by their next of kin.

Be Involved in my Care

We encourage you to be part of your care team, to be involved in any decision about your care, to share any particular need that you may have.