Measuring our Quality of Care
Patient Experience Indicators 2021
82.6%
Percentage of patients that would recommend the hospital to family/friends
1.4‰
Patient Complaints
4‰
Patient Compliments
Hospital Efficiency Indicators 2021
87.7%
Percentage of imaging study results reported within 48 hours
Patient Safety Indicators 2021
0.08%
Surgical Site Infection (SSI)
Surgical Site Infections (SSIs) are infections that occur after an operation within 13 days (1 year prosthesis implants). At Bellevue, we collect data regarding SSIs to continuously monitor the outcomes of our surgical procedures. The international benchmark is 1.9% as per CDC.
0.88‰
Medication Errors
We encourage our staff to report medication errors that occur on the units. We use this information to improve our internal process.
2.19‰
Patient Falls
At Bellevue, we monitor fall events which are reported by staff. This rate represents the total number of patient falls over total number of inpatient visits during 2020.
Infection Control Indicators 2021
1.27‰
Catheter related Blood Stream Infections (CRBSI)
3.35‰
Catheter related urinary tract infections (CRUTI)
15.10‰
Ventilator Associated Pneumonia (VAP)
